| Company | MacsDesign Studio LLC |
| Website | http://www.webhelpdesk.com |
| Country | USA |
| Email | support@webhelpdesk.com |
| Os | Mac OS X, Mac OS X 10.4, Mac OS X 10.5 |
| Requirements | Mac OS X 10.4 or later, Windows 2000 / 2003 Server, Linux, or Solaris 8 : : Java 5, Standard Edition |
| Language | English |
| Release Date | 04 06 2008 |
| License | Shareware |
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Buy Nowfor $0.00
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Free Download
51.00 Mb
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Mac:Mac OS:Business:Misc
Views 30 (+0) / Shareware By MacsDesign Studio LLC
The Web Help Desk is an affordable and intuitive web based assist desk software for your serving desk software, customer defend software, and issue tracking software needs.
Are you using "email" and "gummy notes" on your monitor to rail your assist desk team's issues and requests? …or STOP PAYING EXCESSIVE ANNUAL FEES for your current assist desk software solution!
Say "expert bye" to your current, inefficient assist desk solution and streamline your IT serving desk with the Web Help Desk; the best of strain, cost effective, extremely easy to configure, browser based Help Desk Software.
CORE FEATURES INCLUDE:
100% Web-based IT Service Management (ITSM) Solution -
Incident & Problem Management (Issue Tracking) -
Asset & Configuration Management (CMDB) -
Two-Way E-Mail Correspondence -
Knowledge Base Management -
LDAP / Active Directory Synchronization -
Reporting Included -
Customer Satisfaction Survey Management -
Vendor Neutral: Windows, Mac OS X, Linux, or Unix
As a "assist desk" continues to evolve into a wide "serving desk" entity, the Web Help Desk solution intuitively tracks and automatically routes *any* configuration of requests; from technical defend requests to alter management requests to non-technical defend requests.
Intuitive point-and-click configuration and intuitive end-user experiences within the Web Help Desk allows your governance to deploy assist desk features and work menses that seduce the nearly sense for your assist desk's daily operations.
Install the server-side assist desk software on near any operating system of your choice: Mac OS X, Windows, Linux, or Unix. The choice is yours!
The Web Help Desk's web based customer defend software allows your IT serving desk to escape more efficiently, effectively and at a less cost of ownership; resulting in faster incident resoluteness, controlled costs and increased customer satisfaction.
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